"Customer service is everything," says MTA bus operator trainer/instructor Harry Respass. While safety is always the first priority he teaches to his bus operator trainees, he says his overall goal is to get them to make customers feel like they are valued, treated well and welcomed back with every trip they take. | Maryland Transit Administration
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Meet our hardworking MTA Fare Inspectors! Whether you ride Light Rail with CharmPass or a ticket from the vending machine, try to pay before you board. Learn why it matters from the inspectors themselves! | Maryland Transit Administration
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8.1K views · 58 reactions | Every day, thousands count on MTA buses to get where they’re going — and behind every ride is a hardworking team making it happen. From deep cleans to daily wipe-downs, our bus cleaners are the unsung heroes. #MDOTmoves | Maryland Transit Administration | Facebook
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1.8K views · 49 reactions | MDOT MTA Bus Operator Kenneth Adkins is looking forward to using transit signal priority (TSP) on the new CityLink buses. TSP helps operators move passengers from one part of the city to another with greater easy by passing through traffic faster. For information on the new BaltimoreLink routes and schedules, visit BaltimoreLink.com | Maryland Transit Administration | Facebook
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1.5K views · 36 reactions | MDOT MTA BaltimoreLink Information Center on 6 St. Paul provides bus riders with the information they need to navigate through the new bus system. The center is staffed with knowledgeable representatives who will happily assist riders with learning the new routes. For more information about the new BaltimoreLink bus system, visit BaltimoreLink.com | Maryland Transit Administration | Facebook
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