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  1. Member's Mark - Sam's Club

    If you are having trouble locating the lot code or Best if Used By date, give us a call toll-free at (888) 301-0332 from 7 a.m. to 11 p.m CST Monday through Sunday. Please have the item …

  2. How to check club availability online - Sam's Club

    1.) First, you must select your particular club to check item availability. Select your club using the club finder. 2.) Search for and locate the item - try searching: item number, model number or …

  3. Request an Item - Sam's Club

    Contact us to request an item is carried in our clubs or online You will need to provide item information like Model# or UPC and your club location Your request will be submitted to the …

  4. How to find your receipts - Sam's Club

    Lost your receipt? No problem. For a copy of any receipt within the last 3 years: Go to the My Account page, sign in if needed. In the My Account Menu under the Orders heading, select …

  5. Help with Scan & Go - Sam's Club

    Sign in Flow: Tap the Scan & Go tab to sign into the Sam’s Club app. Enter the email address associated with your membership and the password of your online/app account.

  6. Unrecognized Charges or Orders - Sam's Club

    What to do about Unrecognized Charges or Orders? You should immediately reset your account password and delete any saved credit/debit card payment information from ...

  7. How to add or update cardholders on membership - Sam's Club

    How to add or edit cardholders on a Membership* (desktop) Membership includes a complimentary card, free of charge Sign in to your online account Open the Account page …

  8. Registration & Online Account Help

    To protect sensitive information and prevent fraud or identity theft, you will be required to re-enter your credit card information and security code any time account information is changed.

  9. Contact Us - Sam's Club

    Contact Center hours of operation: Monday - Sunday 7 am – 11 pm Central

  10. Contact Us - Sam's Club

    Question? We'd love to hear from you. Send us a message and we'll respond to you soon.