Is amazon online chat is gone? : r/amazonprime - Reddit
May 30, 2023 · Is amazon online chat is gone? I contact them last week because my order was late by a day (via online chat). now I went back and and try to contact again on different order, …
I keep getting the same “we hit a snag with chat” message
Feb 5, 2024 · I tried the chat again after couple of hours, hit the snag multiple times but was able to get to a phone agent. She did not confirm any refund being initiated but initiated a refund to …
What Happened to Live Chat? : r/amazonprime - Reddit
Dec 31, 2021 · What Happened to Live Chat? What happened to the feature on Amazon that allows you to chat with a representative because of issues with orders? I used to do this all the …
Amazon customer service is garbage : r/amazonprime - Reddit
Oct 23, 2023 · Amazon has a reputation for being easy to find stuff. I can't find anything on that site. I've typed in the titles of products I know are exact matches and they just give me all sorts …
Anyone else see this error when trying to reach livechat support ...
May 10, 2024 · TLDR this morning I tried to contact amazon support and got this "we had a snag with chat". Has amazon chat been down for anyone else? I heard if you…
Tips for dealing with Amazon customer service? : r/amazonprime
Oct 7, 2023 · Tips for dealing with Amazon customer service? Does anyone have any tips for trying to work with Amazon CS? I get that they are helping probably 5 other people at the …
Has anyone ever been given a refund through the live chat …
Since this live chat earlier today I have been checking my amazon account and there doesnt say anything about a refund or an item before in a refund process. I was just wondering is this …
Amazon Customer Service is SO BAD Nowadays : r/amazonprime
May 4, 2023 · I just googled "Amazon customer service terrible now" and found this 8 mo. old thread. I actually keep getting agents end conversations at the end so I have to spend an hour …
TIL Amazon does not send transcripts of customer service ... - Reddit
Jan 6, 2024 · The archive Amazon sent in response to my personal data request only contained chat transcripts from the day I made the request. Scrolling up in the app chat loads about one …
What happened to Amazon's once great customer service?
I used to get great service from reps. Lately been terrible service and no more e-mail option so I have to endure terrible service in real time. From impressed to frustrated from Amazon's service..