AI is driving a new wave of CCaaS market growth. NICE, Genesys and Amazon Connect lead the seat count — but the game is ...

It supports adaptive operations, real-time decision-making, and personalised customer experiences, empowering organisations to embed agentic capabilities across workflows.

Lillian Barnard, previously leading Microsoft Africa, will now lead Enterprise Partner Solutions for Microsoft in the Middle East and Africa (MEA).

AI is transforming business sectors such as finance and even filmmaking, and is now exploring the decentralized sphere of ...

SpaceX has committed $2 billion to xAI, the AI startup founded by Elon Musk, according to the latest from WSJ. This indicates a further integration across Musk’s business ventures, as xAI continues ...

Meta has acquired a small AI startup called PlayAI as part of its growing efforts to lead the artificial intelligence race. Here is everything you need to know.

System Initiative proposes a radical overhaul of infrastructure automation to address infrastructure-as-code chaos and ...

Innovative automotive marketplace to deliver personalised, omnichannel experiences with Blueshift’s AI-driven platform ...

Coursera’s shift to B2B, strong AI content, and attractive valuation support long-term growth and resilience despite macro ...

Dubai, UAE – The Mohammed Bin Rashid Innovation Fund (MBRIF), an initiative launched by the Ministry of Finance to support ...