While a major chatbot benefit is that it’s interacting with website visitors 24/7, that doesn’t mean it’s simply a “set it and forget it” solution. Brands that integrate their AI tool into their major marketing campaigns see better results from both AI and the campaign.

People are leaning on AI tools to figure out what is real on topics such as funding cuts and misinformation about cloud seeding. At times, chatbots will give contradictory responses.

Grok, the chatbot created by Elon Musk’s xAI, began responding with violent posts this week after the company tweaked its system to allow it to offer users more “politically incorrect” answers.

Security researchers found two flaws in an AI-powered chatbot used by McDonald’s to interact with job applicants.

Missouri Attorney General Andrew Bailey, a Republican, called AI responses to be just “the tip of the iceberg” of what he calls ongoing efforts of big tech companies to suppress free

Each AI Chatbot Has Its Own Distinctive Writing Style—Just as Humans Do The last time you interacted with ChatGPT, did it feel like you were chatting with one person, or more like you were conversing with multiple individuals? Did the chatbot appear to have a consistent personality, or did it seem different each time you engaged with it?

The tech billionaire unveiled its latest version, Grok 4, which he claims is "smarter than almost all graduate students, in all disciplines, simultaneously."

Elon Musk’s artificial intelligence company is taking down antisemitic comments and other “inappropriate posts” made by its Grok chatbot, including some praising Adolf Hitler

The chatbot, which Cal Fire says is independent of Newsom’s order, is meant to give Californians better access to “critical fire prevention resources and near-real-time emergency information,” according to a May release from Newsom’s office.

Artificial intelligence tools like ChatGPT and Claude are set apart from search engines thanks to their chat component.