1 The average global banking customer retention rate in 2025 is 82.4%. 2 Digital-only banks now hold a customer churn rate of ...

These leading American financial institutions excel at keeping customers satisfied and loyal through service, trust-building ...

US Cellular is nearing completion of the sale of its wireless operations and most of its spectrum licenses to T-Mobile, Verizon, and AT&T. These agreements follow a path we've long prescribed for US ...

According to a recent report, hackers claim to have stolen T-Mobile customer info and are putting it up for sale.

After 10 years with T-Mobile, I recently jumped ship and signed up for Visible. Here are five important things I learned along the way.

Rent the Runway reported the strongest quarterly customer retention in four years and over 147,000 active subscribers. How does the new inventory strategy impact subscriber growth?

This panel discussion, part of the 2025 Outstanding Independents Summit, examines the best ways for small operators to keep existing customers engaged and acquire new ones.

Here's everything you need to know about T-Mobile Magenta Status, including the programs perks, deals, and discounts for T-Moblie customers.

To help servicers boost retention and recapture strategies, ICE offers a mobile and web-based solution called Servicing Digital.

Customer retention is one of the best ways to have success as a business in the modern era, and these strategies are the best place to start.

Proactive Retention Strategies: Predictive signals can help marketers identify who their at-risk customers are and allow for timely interventions to retain them. This may include discount strategies ...