The highest ideal of customer service is ease—not just a frictionless, personalized experience for customers themselves, but ...

Veza cofounder and CEO Tarun Thakur said in a press release that joining ServiceNow would help “customers embrace AI with ...

Newly appointed President of Global Customer Operations at ServiceNow, Paul Fipps, outlines why the vendor believes its platform approach is positioned to capture the enterprise AI market. Paul Fipps, ...

New developer tools enable secure vibe coding, transforming employees into high-velocity builders and creators and lowering the barrier to multi-agentic AI deployment and app creation Enterprise-wide ...

ServiceNow (NYSE: NOW) is acquiring identity security startup Veza for over $1 billion—a move that underscores a much larger ...

ServiceNow isn't just a tool. It’s also an ecosystem that can revolutionize how organizations operate. But too often, teams using this platform aren’t maximizing it. For those teams, a new Service ...

ServiceNow is reportedly in advanced talks to acquire Veza, an identity security startup, for more than $1 billion.

ServiceNow's journey from IT service management tool to enterprise platform company has been one of the more consistent narratives in enterprise software over the past decade. While competitors have ...

With a proven track record in helping ServiceNow platform teams accelerate time-to-value, xtype is recognized with high-level partnership status within the ServiceNow ecosystem. COVINA, ...

There are many in the tech world — Satya Nadella, for one — suggesting that major SaaS platforms will face obsolescence because of the increasing maturity of generative AI and agentic applications.