New Yorkers are pros at adapting—pizza on the go, walking faster than most people jog—but the city’s transition to OMNY, the ...

Around 74% of OMNY users said they had issues with the system in a new survey published by the Permanent Citizens Advisory ...

The Permanent Citizens Advisory Committee to the MTA found riders are generally positive about the new system but nearly 75% ...

Many New York City public transit users experience problems with OMNY as the MTA continues to phase out MetroCards in favor ...

OMNY payments can be made electronically with a mobile phone or watch, or with a cash or pre-purchased physical card. The ...

The MTA hasn't yet released the results of its spring customer survey, but gave CBS News New York an early look. The agency ...

A survey of transit riders found that a majority have had issues with New York’s new tap-and-go system, months before its ...

The tap-and-go payment method is replacing the MetroCard. Straphangers cite some glitches, and a watchdog says the design ...

Of respondents, 47% used a physical OMNY card at least some of the time, and 58% used a digital wallet/phone, the study found ...