A company sign with the Vodafone logo stands in front of the company headquarters. lecommunications provider Vodafone is looking to invest some €140 million ($151 million) in artificial intelligence ...

Vodafone Group has seen strong customer lifetime value growth in the UK and German markets. The stock is trading at an attractive EV/EBITDA ratio. I take a bullish view on VOD. I take a bullish view ...

Speaking at ServiceNow’s annual user event in Orlando, Vodafone explains how a greater emphasis is being placed on customer experience. Telecoms operator Vodafone is finding that a number of factors ...

The collaboration will see a transformation in Vodafone’s customer experience, using Microsoft’s cutting-edge generative AI. It aims to supercharge Vodafone’s managed IoT connectivity platform and ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More A steady customer retention rate compounds revenue, and an increase of 10 ...

The pitch, in short, is that one person will deal with a customer's query from start to finish until the issue is resolved. Vodafone boasts that this “sets a new standard in customer service for the ...