It's easy to see which router you have. Simply go to the device and look at the sticker on the back or bottom. This should show you the model name. Alternatively, you can log in to the Virgin Media ...

Check your router’s connected devices: Most routers make it easy to see what’s connected. Log in to your Hub via the app or a ...

Virgin Media is starting to upgrade customers with Hub 3 and Hub 4 WiFi routers to its newer, more advanced Hub 5 at no extra cost. The upgrade aims to boost customers’ broadband performance around ...

Virgin Media customers have been told they should check Wi-Fi routers as the company hands out free upgrades. If you currently have a Hub 3 or older model (including the Superhub 1A, 2A etc.) you’re ...

Outdated routers pose a security risk to Wi-Fi networks. In the UK, providers of internet-connected devices are legally required to develop and implement security ...

Virgin Media broadband users could soon enjoy a significant boost to their home Wi-Fi set up. The telecoms provider has updated its blog to confirm that a number of customers will have the opportunity ...

Wi-Fi issues can be frustrating and difficult to diagnose. Many everyday objects and factors can interfere with your signal, causing slow speeds and disconnections. Identifying and addressing these ...