The CIS Ombudsman has published a on how to communicate effectively with the U.S. Citizenship and Immigration Services (USCIS) Contact Center. encourages the use of online self-help tools and inquiry ...

The CIS Ombudsman is sending this message to share some updates and best practices for communicating with U.S. Citizenship and Immigration Services (USCIS) as we have heard concerns regarding the ...

Calling the USCIS Contact Center to reschedule most biometrics appointments is no longer necessary. As part of its effort to streamline services, USCIS launched a new self-service biometrics ...

Most immigration regular services in the United States will resume on June 4, when the U.S. Citizenship and Immigration Services (USCIS) reopens some field offices and resumes routine in-person ...

Consular sections of US embassies around the world, as well as US Citizenship and Immigration Services, are beginning to announce cancellations of certain in-person services, including routine ...