Major cell phone carriers have started to adopt a new technology that helps direct callers to the 988 suicide and crisis hotline to help centers based on their physical location rather than their ...

Starting July 16, people across the country can call or text 988 to reach the Suicide & Crisis Lifeline. Callers will be connected with trained counselors who will provide them with support and can ...

"I'm really encouraged and excited by the data," one advocate said. In the six months since the launch of the national, government-backed 988 Suicide & Crisis Lifeline, contact and answer rates have ...

After the summer launch of the new 988 Suicide and Crisis Lifeline number, calls to the lifeline increased 45% compared with the same time last year, and the majority of those calls were connected to ...

Staffing challenges led to thousands of missed calls, call center officials say. When the announcement first came, Kristi Daugherty was excited. It was March 11, 2021—one year since the World Health ...