I received a call the other day from a hotel sales manager who was seeking my advice because he was struggling to meet his sales quota. His real dilemma was that he recently relocated to an unfamiliar ...

It works. Hotel sales managers live by it, and meeting planning teams use it to score the best prices on meetings and events. I’m talking about hotel negotiations. Despite best efforts, though, many ...

Frank T. O’Keefe, former general manager of the Hotel Bethlehem, has become the fourth general manager of the Allentown Hilton Hotel and Conference Center since it opened in 1981. The owners of the ...

Hotel sales staff of the future will need to be ‘ringmasters’, according to a new report. Global hospitality and tourism training company, HT Training & Coaching, has issued a white paper discussing ...

The 20 or so sales managers at the InterContinental Hotel Houston sounded like opera singers warming up backstage. "You can really tell if your throat is open," Pamela Gilbert, director of marketing ...

When reviewing job growth and salary information, it’s important to remember that actual numbers can vary due to many different factors—like years of experience in the role, industry of employment, ...

Business development managers and sales managers need to be persuasive, versatile and willing to monitor economic fluctuations consistently. However, the scope of their duties differs. For example, ...

Some corporate travel managers may view the current slowdown in both the economy and in business travel as an opportunity to extract sizeable discounts and other services and amenities from hotels in ...

Robert M. “Evy” Cheston III, a Hyatt Hotel sales manager and outdoorsman, died by suicide June 18 at his West River home. He was 27. “Evy was just such an effervescent, wonderful and seemingly happy ...