When people find your business online, Google shows your profile on the right side of their search results. The reviews underneath that profile show people whether they should trust your expertise and ...

David Nelkin questions over-reliance on Google reviews in dental marketing to help practices achieve a holistic reputation strategy.

When launching and successfully operating a local business, your online reputation is one of the most influential assets you can build. A combination of delivering great consumer experiences and ...

Since opening his HVAC company in Jacksonville’s Pine Forest neighborhood less than two years ago, Aldi Gjeka has received ...

Customer reviews are the most influential form of local business content. Surveys routinely reveal that upwards of 90% of consumers read reviews as they search for nearby goods and services. In this ...

TAMPA, Fla. — Alison DiChristopher and her husband have owned A DiChristopher Appliance Service for the past 30 years. “It’s family owned,” she said. But lately, what’s been keeping her busy is what’s ...

Google has updated its tips to get more reviews help documentation with a new section on tips to write better review replies.

A business with 3 reviews rarely gets clicks. A business with 50 recent 5‑star reviews does. That difference alone explains why so many owners choose to buy Google reviews instead of waiting months ...