Building a strong feedback culture requires deliberate systems and consistent practices that encourage honest communication ...

Resident satisfaction is within the top three on the list of property managers’ objectives. Satisfied residents who feel heard and acknowledged are an asset to your community, so knowing what kind of ...

If your organization sends out surveys, used to send out surveys or plans to send out surveys, then you should read this article. Some customers refuse to fill out customer satisfaction surveys. Their ...

You probably feel like you have a good handle on how your clients feel about your business. Would you be willing to bet money on your intuition? If you’re not eliciting client feedback via ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Sumit Aneja Customers now ...

Minot Public Schools is inviting staff, families and community members to participate in a districtwide communications survey as part of its ongoing commitment to continuous improvement. The survey is ...

The EMTA is making their plans for the next few years and they’re asking the public to help be part of them with their ...

Lima’s Department of Housing and Neighborhoods announced a community needs survey is available through March 15. Surveys are ...

Nearly every company conducts an employee engagement survey. Yet notwithstanding their ubiquity, employee survey research from Leadership IQ finds that only 22% of companies are achieving good results ...

For the first time ever in the Freeman school district, a classified-staff member—bus driver Hal Patton—is slated to kick off the district’s professional development session by sharing his story as an ...