When it comes to dealing with difficult patients, most dentists are reactive when they should be proactive. However, when you take the time to prepare for difficult patients, you’ll increase your ...

Even if you have a five-star customer service practice, you'll still have patients who are deemed difficult. The difficult patient often upsets the staff, sends negative reverberations throughout the ...

Please provide your email address to receive an email when new articles are posted on . At least once a week, Emily L. Weis, MD, MS, says she has a challenging consult or patient interaction in her ...

As rewarding as being a healthcare provider is, there are also stressful moments, sometimes brought on by the need to deal with difficult patients. In fact, physicians say up to 15 percent of patient ...

AUSTIN (KXAN) — When you think of artificial intelligence, you probably think of Siri and self-driving cars. But one Texas professor is bringing it into her classes to help physical therapy students ...

On this week's "My Unsung Hero" from Hidden Brain, Mark Metersky was a medical student at a New York City hospital. He was frustrated with one of his patients when he saw something that surprised him.