Ajay Prasad is the CEO of GMR Web Team, a full-service healthcare digital marketing agency focused on patient acquisition and retention. In healthcare, patient satisfaction isn't just a feel-good ...

HCAHPS, or the Hospital Consumer Assessment of Healthcare Providers and Systems, is a standardized survey tool used to measure adult inpatient perception of the quality of care they receive at a given ...

Ambulatory surgery centers can utilize patient satisfaction surveys as a springboard for process improvement. As such, patient satisfactions surveys should not be created or distributed haphazardly ...

The following is reprinted with permission from strategicplanningMD.Despite having rankings for everything imaginable in healthcare — patient satisfaction, core measures, best hospitals, best places ...

A new study analyzing more than 3,200 hospitals across the United States (U.S.) has revealed stark differences in how patients rate their hospital experiences depending on where they receive care. The ...

This survey form may be downloaded, modified, printed and distributed to patients. Download the HRSA English patient satisfaction survey (doc) and adapt it for use in your facility. Download the HRSA ...

Quality standards in health care are constantly improving, and it is crucial that knowledge and experience in the use of quality management (QM) tools grow accordingly. Therefore, the International ...

Private equity acquisitions of hospitals have raised concerns about their impact on patient care experience, with mixed evidence on quality and outcomes. The study analyzed 73 private equity-acquired ...