OpenAI has revealed it has passed an important milestone, with the ChatGPT maker now surpassing one million business ...

Discover how an AI-powered customer feedback tool like Troof helps modern businesses manage reviews, analyze sentiment, and turn insights into growth.

When support teams capture and analyze the voice of the customer (VoC) — through sentiment analysis, chat transcripts and ...

Microsoft (MSFT)-backed OpenAI (OPENAI) said that more than one million business customers globally are directly using OpenAI ...

Listen below or on the go on Apple Podcasts and SpotifyThis is an abridged transcript of the podcast:Our top story so far, ...

Teradata reports business leaders are eager for AI in customer experience, but face data, governance, and skills challenges ...

As we head into 2026, innovation continues to reshape how businesses deliver value, operate efficiently and stay compliant in ...

The holidays are a time for consumers to tap into bargains and deals; strategizing and preparing in advance is critical to ...