One of our readers went car shopping, and had an unpleasant surprise when the dealer made a credit inquiry. Here’s the story: Unfortunately, if your boyfriend agreed to allow the dealership to pull ...

Auto dealerships have made great strides in responding rapidly to customer inquiries on their websites, according to a new study from consulting firm Pied Piper Management Co. "What everyone has ...

If you’re looking to buy a home, you’ll probably do some loan shopping. And shopping around for approval means multiple lenders will check your credit report. Credit inquiries can ding your score, but ...

More dealerships than ever provided more thoughtful and thorough personal responses to inquiries on their websites, according to a new study from Pied Piper. The study, released this month,ranks ...

MONTEREY, Calif.--(BUSINESS WIRE)--Napleton Auto Group was ranked highest among fifteen national dealer groups evaluated in the 2022 Pied Piper PSI ® Internet Lead Effectiveness ® (ILE ®) Study, which ...