"0. Stars. If I could give it 0 stars I would. I dropped my camera off on January 30 and the gentleman at the desk told me that the sensor could be fixed and that there would be no worries. I get a call back on February 1 giving me an estimate of the cost for fixing it which was around $350. I then don't hear anything back from them so I give them a call on February 12. The guy that answered the phone tells me that he will check and see tomorrow. When he calls me on the 13th, he tells me that the sensor would cost $500 to get shipped from Canon plus the $350 fee to fix it and says it would cost around $900. If there was a possibility of a part needing to be shipped into the store, especially when you are told what is wrong with it, then look at the camera itself and see what is wrong with it, why would you not factor that in to the final cost? I also believe that he forgot about my camera and didn't check on it until I called and asked because he was so quick to tell me about it not being fixable the NEXT DAY. Also, the professionalism that is portrayed within that business is nonexistent. I did call Canaan customer care and they said that it would range between $179, $359, and $619. How is the manufacturer cheaper than the local repair shop? Not to mention, they charge you a "bench fee" of $60 for even opening it up and looking at the camera. I hope they go out of business soon. They do not deserve any type of customer interaction."
Electronic repair shop
3322 Morse Rd, Columbus
CLOSE · 10:00 - 19:00 · +1 614-638-9999
uBreakiFix - Phone and Computer Repair
3.5
43
790 Bethel Rd, Columbus
CLOSE · 10:00 - 19:00 · +1 614-914-6204
"I had a claim for a broken screen and was referred here by my carrier's repair plan. It turned out they just the screen protector was broken but we needed to change the claim which was proving difficult. I still received excellent service and the fix was fast and free due to the claim. I would definitely come here for any repair needs."
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You can count on Canon's award-winning service and repair options to help keep your gear in peak operating condition. Our expert factory-trained technicians can provide regular maintenance and repairs.